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<p>Currently, we do not offer the ability to check local store inventory through our website.<br data-start="205" data-end="208" id="isPasted">If you&apos;re looking for a specific item at a nearby location, we recommend contacting the store directly for the most accurate and up-to-date information.</p>

Currently, we do not offer the ability to check local store inventory through our website.If you're looking for a specific item at a nearby location, we recommend contacting the store directly for the most accurate and up-to-date information.

Can you check the availability of a product in a local store?

FAQs

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My order didn’t go through. What can I do?

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Can I change my order after it is placed?

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What forms of payment does ACE accept?

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How do I order online at ACE Global?

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Faulty Items

I'm shopping from a country different from the shipping destination. Why is the price different at checkout?

Why are prices higher for China-origin items shipped to the United States compared to other locations?

Online Purchase

How fast is the delivery?

I cannot find my country on the country selector. Can I still order from you?

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Refusal of Delivery

What happens if my order is rejected by Chinese customs?

Shipping & Delivery

What should I do if the courier asks me to pay taxes and duties?

Do I need to pay taxes and duties to the courier upon delivery?

Customs & Taxes

How can I be notified if the product I want is back in stock?

What is the return policy?

Can I return a product that was bought during a sale?

Do I have to bear the return shipping costs?

What are the estimated return shipping costs? Are they similar to the shipping fee quoted on the website for orders below the free shipping threshold?

How can I return my order?

How long does it take for a refund to be issued?

What should I do if the product I have just received seems defective?

Returns & Exchanges

Can you check the availability of a product in a local store?Updated a month ago