Refusal of DeliveryUpdated a day ago
If you refuse delivery of your order, the refund amount will be calculated after deducting:
Round-trip shipping fees (based on regional rates below)
Customs duties/taxes incurred during import
Regional Shipping Costs (% of item price)
| Region | With Suitcase | Without Suitcase |
|---|---|---|
| East Asia | 35% | 25% |
| Southeast Asia | 65% | 55% |
| South Asia | 70% | 60% |
| West Asia | 65% | 55% |
| Europe | 80% | 60% |
| UK & Australia | 55% | 40% |
| North America | 65% | 55% |
| South America | 75% | 60% |
| Africa | 55% | 45% |
| Other Regions | 50% | 40% |
Refunds issued to original payment method within 30 business days.
*Important Notes
Customer is responsible for return shipping damage/loss in this situation.
Original shipping fees are non-refundable.
Refunds may take 1-2 billing cycles to appear on your statement.