We use world-class courier services like DHL to deliver our products quickly and reliably. Please note: We do not deliver to P.O. boxes or military addresses. Orders placed over a weekend will be processed the next business day, which may add 1–2 day

<h2 data-end="101" data-start="82" id="isPasted"><strong data-end="101" data-start="82">Shipping Policy</strong></h2><p data-end="197" data-start="103">We use world-class courier services like <strong data-end="151" data-start="144">DHL</strong> to deliver our products quickly and reliably.</p><p data-end="268" data-start="199">Please note: <strong data-end="268" data-start="212">We do not deliver to P.O. boxes or military addresses.</strong></p><p data-end="268" data-start="199">&#xA0;</p><h3 data-end="300" data-start="270" id="estimated-delivery-times">Estimated Delivery Times</h3><table data-end="605" data-start="301"><thead data-end="375" data-start="301"><tr data-end="375" data-start="301"><th data-end="344" data-start="301"><strong data-end="318" data-start="303">Area/Region</strong></th><th data-end="375" data-start="344"><strong data-end="373" data-start="346">Estimated Shipping Days</strong></th></tr></thead><tbody data-end="605" data-start="452"><tr data-end="528" data-start="452"><td data-end="496" data-start="452">Most East Asian countries &amp; North America</td><td data-end="528" data-start="496">4&#x2013;5 days</td></tr><tr data-end="605" data-start="529"><td data-end="573" data-start="529">Rest of World</td><td data-end="605" data-start="573">5&#x2013;6 days</td></tr></tbody></table><p data-end="714" data-start="607"><em data-end="714" data-start="607">Orders placed over a weekend will be processed the next business day, which may add 1&#x2013;2 days to delivery.</em></p><p data-end="795" data-start="716">Once shipped, you will receive a confirmation email with a <strong data-end="794" data-start="775">tracking number</strong>.</p><p data-end="795" data-start="716">&#xA0;</p><h3 data-end="819" data-start="797" id="customs--duties">Customs &amp; Duties</h3><p>We primarily ship on a DDP (Delivery Duty Paid) basis&#x2014;this means that customs duties are included in the product price, providing a smoother and more convenient delivery experience.</p><p>However, for certain destinations, we may ship on a DDU (Delivery Duty Unpaid) basis. In these cases, you may be responsible for paying additional taxes or duties upon delivery, depending on your local customs regulations. This will be clearly indicated on the checkout page.</p><p>For customers in Korea, you will have the option to choose between DDP and DDU at checkout, depending on your preference.</p><p>Any applicable taxes or fees will be calculated based on your shipping address and displayed at checkout whenever possible.</p><p data-end="1005" data-start="820">&#xA0;</p><h3 data-end="1028" data-start="1007" id="important-notes">Important Notes</h3><p data-end="1105" data-start="1031">&#x30FB;Delivery may be delayed by customs clearance procedures in your country.<br>&#x30FB;Please respond promptly to any customs requests to avoid return shipments.<br>&#x30FB;In the event of a return due to unresponsiveness, <strong data-end="1298" data-start="1237">return and reshipment costs will be borne by the customer</strong>.&#xA0;<a rel="noopener" title="Refusal of Delivery" href="https://help.ace-bags.com/en-US/refusal-of-delivery-1374093" target="_blank" id="isPasted" class="fr-green fr-strong">See more information</a>.</p><p data-end="1105" data-start="1031">&#xA0;</p><h3 data-end="1325" data-start="1301" id="shipments-to-india">Shipments to India</h3><p data-end="1606" data-start="1326">To comply with Indian customs regulations, we require&#xA0;<strong data-end="1408" data-start="1380">KYC (Know Your Customer)</strong> documents for delivery.<br data-end="1435" data-start="1432">Please ensure the recipient&#x2019;s name and address at checkout match their ID. After ordering, contact our support team via live chat to receive instructions and assistance.</p><p data-end="1631" data-start="1608">Learn more about KYC:</p><p data-end="1696" data-start="1634"><a href="https://www.dhlindia-kyc.com/forms/faq.aspx" rel="noopener" data-end="1694" data-start="1634">DHL India KYC</a><br><a href="https://kyc.fedex.com/#/app-faq/0" rel="noopener" data-end="1762" data-start="1699">FedEx KYC (reference only)</a></p><p data-end="1696" data-start="1634">&#xA0;</p><h3 data-end="1790" data-start="1764" id="delivery-limitations">Delivery Limitations</h3><p data-end="1847" data-start="1791">We currently <strong data-end="1822" data-start="1804">cannot ship to</strong> the following locations:</p><p data-end="2221" data-start="1849">Afghanistan<br>American Samoa<br>Belarus<br>Congo, Democratic Republic<br>Guam<br>Isle of Man<br>Japan*<br>Mali<br>Micronesia<br>Myanmar<br>Netherlands Antilles<br>Niger<br>Puerto Rico<br>Russia<br>Somalia<br>St Martin<br>Sudan<br>Turkmenistan<br>Ukraine<br>Virgin Islands (U.S.)<br>Wallis and Futuna Islands</p><p data-end="2332" data-start="2223">Note: Due to the situation in Ukraine, all international shipments to Russia are suspended until further notice.</p><hr data-end="2337" data-start="2334"><p data-end="2463" data-start="2339"><strong data-end="2413" data-start="2339">*For customers located in Japan, please visit our official Japan store <a href="https://store.ace.jp" title="ACE Japan Online Store" target="_blank">here</a>.</strong></p>

Shipping Information

Free Shipping Threshold & Shipping Fees (Local Currency). 2025.05 updated. Currency symbols follow international standards. ROW (Rest of World) uses $ (USD) as the default currency. European countries are displayed in € (Euros).

<p id="isPasted"><strong>Free Shipping Threshold &amp; Shipping Fees (Local Currency)</strong></p><table><thead><tr><th><strong>Country/Region</strong></th><th><strong>Free Shipping Threshold</strong></th><th><strong>Shipping Fee</strong></th></tr></thead><tbody><tr><td>United States</td><td>$330</td><td>$20</td></tr><tr><td>Taiwan</td><td>NT$6,400</td><td>NT$550</td></tr><tr><td>Hong Kong</td><td>HK$1,500</td><td>HK$110</td></tr><tr><td>Singapore</td><td>S$270</td><td>S$25</td></tr><tr><td>Malaysia</td><td>RM1,100</td><td>RM110</td></tr><tr><td>France</td><td>&#x20AC;220</td><td>&#x20AC;18</td></tr><tr><td>Australia</td><td>A$320</td><td>A$35</td></tr><tr><td>United Kingdom</td><td>&#xA3;180</td><td>&#xA3;15</td></tr><tr><td>Canada</td><td>C$290</td><td>C$25</td></tr><tr><td>Philippines</td><td>&#x20B1;12,800</td><td>&#x20B1;1,100</td></tr><tr><td>Switzerland</td><td>CHF190</td><td>CHF18</td></tr><tr><td>United Arab Emirates</td><td>AED1,000</td><td>AED70</td></tr><tr><td>China</td><td>&#xA5;1,900</td><td>&#xA5;150</td></tr><tr><td>South Korea</td><td>&#x20A9;240,000</td><td>&#x20A9;24,000</td></tr><tr><td>Germany</td><td>&#x20AC;220</td><td>&#x20AC;18</td></tr><tr><td>Oman</td><td>OMR110</td><td>OMR8</td></tr><tr><td>Saudi Arabia</td><td>SAR1,100</td><td>SAR70</td></tr><tr><td>Denmark</td><td>kr1,700</td><td>kr140</td></tr><tr><td>Mexico</td><td>MX$5,300</td><td>MX$400</td></tr><tr><td>Poland</td><td>z&#x142;1,100</td><td>z&#x142;75</td></tr><tr><td>Sweden</td><td>kr2,600</td><td>kr200</td></tr><tr><td>Qatar</td><td>QR1,000</td><td>QR75</td></tr><tr><td>Netherlands</td><td>&#x20AC;220</td><td>&#x20AC;18</td></tr><tr><td>Italy</td><td>&#x20AC;230</td><td>&#x20AC;18</td></tr><tr><td>New Zealand</td><td>NZ$380</td><td>NZ$38</td></tr><tr><td>Rest of EU</td><td>&#x20AC;220</td><td>&#x20AC;18</td></tr><tr><td>ROW (Rest of World)</td><td>$190</td><td>$25</td></tr></tbody></table><p><br><span style="font-size: 10px; color: rgb(204, 204, 204);">2025.05 updated.</span></p><h3 id="notes"><strong>Notes:</strong></h3><ul><li><p><strong>Currency symbols</strong> follow international standards.</p></li><li><p><strong>ROW (Rest of World)</strong> uses&#xA0;<strong>$ (USD)</strong> as the default currency.</p></li><li><p><strong>European countries</strong> are displayed in&#xA0;<strong>&#x20AC; (Euros)</strong>.</p></li></ul>

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